Payment Policy

Overview

Thank you for shopping with Better Support. We are committed to providing a safe, secure, and hassle-free payment experience for all our customers purchasing CCTV cameras, security systems, networking products, and accessories.

Please review our payment policy carefully before placing an order.

Accepted Payment Methods

We accept the following payment methods:

Credit & Debit Cards

  • Visa
  • MasterCard
  • RuPay
  • American Express

UPI & Digital Wallets

  • Google Pay
  • PhonePe
  • Paytm
  • BHIM UPI

Net Banking

  • All major Indian banks supported.

EMI Options

  • No Cost EMI and standard EMI options available on selected products and eligible cards.

Bank Transfer

  • Direct bank transfer available for bulk or business orders upon request.

Secure Payment Processing

All payments on Better Support are processed securely through trusted payment gateways such as Cashfree and other secure payment providers.

Your payment information is encrypted and protected using industry-standard security protocols to ensure complete safety.

Once your payment is successfully processed, you will receive:

  • Order confirmation email/SMS
  • Payment receipt
  • Order details and tracking updates

If any payment authorization issue occurs, our support team will contact you for assistance.

Billing Information

Customers are requested to provide accurate and complete billing details while placing an order.

Incorrect billing information may result in:

  • Order delays
  • Payment verification issues
  • Order cancellation

Better Support reserves the right to cancel or refuse any order suspected of fraud or unauthorized payment activity.

Currency

All transactions on our website are processed in Indian Rupees (₹ INR).

If you use an international card or foreign currency account, your bank may apply currency conversion charges or additional transaction fees.

Refunds & Order Cancellations

For detailed information regarding refunds, returns, replacements, and cancellations, please refer to our Refund Policy.

  • Approved refunds will be credited back to the original payment method.
  • Refund processing usually takes 5–7 business days, depending on your bank or payment provider.