Shipping Policy

Overview

Thank you for shopping with Better Support. We are committed to delivering your CCTV cameras, security systems, networking products, and accessories safely and quickly across Faridabad.

We strive to provide a smooth and reliable shipping experience for every customer.

Shipping Methods

We offer the following shipping options:

Standard Shipping

Delivery within 3–7 business days across India.

Express Shipping

Delivery within 1–3 business days for selected locations.

Same-Day / Next-Day Delivery

Available in selected cities for orders placed before 6:00 PM.

Shipping Charges

Shipping charges are automatically calculated at checkout based on product weight, dimensions, and delivery location.

Free Shipping is available on orders above ₹1000.

Order Processing Time

Orders are usually processed within 24 hours after payment confirmation.

Once your order is shipped, you will receive a tracking ID via email or SMS to track your shipment in real time.

Delivery Information

Delivery timelines may vary depending on your location, courier availability, weather conditions, or public holidays.

Remote and rural areas may require additional delivery time.

Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact our support team within 24 hours of delivery.

Please share:

Order ID

Photos/videos of damaged product (if applicable)

Packaging images

Our team will investigate and provide a replacement or suitable resolution as quickly as possible.